Security Officer Lobby Information Desk

Allied Universal • Newark, NJ

1d • Onsite

About The Position

As a Security Officer Lobby Information Desk in Newark, NJ, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Officer at a residential location, you will be the welcoming presence for residents, visitors, and staff. You will manage access, monitor activity, respond to security-related concerns, and provide exceptional customer service and communication. Join Allied Universal, where our agile, reliable, and innovative team puts people first, works together, and acts with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A state, county, or city-issued security-related license is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Ability to lift up to 20 pounds is preferred.
• Loss prevention experience is preferred.

Responsibilities

• Provide customer service to residents, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a residential location.
• Staff the front desk and manage access by greeting visitors, verifying identification and/or authorization, issuing visitor credentials, and maintaining required entry records.
• Monitor cameras, access control systems, alarms, and other security-related equipment; report unusual activity, maintenance concerns, or policy violations according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, contacting appropriate personnel and/or emergency services as directed by site procedures.
• Maintain clear, accurate daily activity reports, incident documentation, and communications with residents, property staff, and Allied Universal leadership.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED