Security Officer Lobby Ambassador
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Ambassador in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. At a busy retail location, our Front Desk Professionals serve as a welcoming presence while helping to monitor access, observe activity, and support security-related procedures. This role focuses on customer service, communication, and professionalism as you assist visitors, respond to questions and/or concerns, and contribute to a people-first environment built on teamwork, integrity, reliability, agility, and innovation through Allied Universal.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to visitors, associates, and/or vendors by carrying out site-specific procedures, access control activities, and front desk responsibilities at a busy retail location.
- Monitor entry activity, verify identification and/or credentials when required, and document visitor, contractor, and delivery information in accordance with site policies.
- Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with store leadership and/or emergency personnel as appropriate.
- Support lobby and reception operations by answering phones, providing directions, maintaining logs, and reporting unusual activity or security-related concerns.
- Assist with emergency response activities, incident documentation, and routine administrative tasks that help support orderly front desk operations.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
