Security Officer - Lobby Access Control
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - ID Check Desk in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Government, and more. As a Front Desk Officer at a government location, you will welcome visitors, manage access and visitor logs, issue credentials, monitor cameras and alarms, and respond to security-related concerns with calm, clear communication. You will be a visible, professional presence who helps to deter incidents while delivering outstanding customer service. At Allied Universal, you will thrive in a caring culture that values agility, reliability, innovation, teamwork, and integrity.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- CPR certification is preferred.
- Handcuffing certification is preferred.
- Guard card or license is preferred.
- Pepper spray certification is preferred.
Responsibilities
- Provide customer service to visitors and staff at a government location by following security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Staff the front desk by greeting and directing visitors, verifying identification and/or appointment information, and issuing temporary visitor badges per site policy.
- Monitor access control systems, cameras, telephones, radios, and alarm panels; communicate unusual activity to the appropriate contacts and/or public agencies as directed.
- Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with evacuations, medical calls, and/or other emergency actions as trained.
- Complete required logs and reports, document incidents and service requests, and communicate shift updates to Allied Universal supervision and/or site representatives.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
