Security Officer - Lobby Access Control

Allied Universal • Phoenix, AZ

1d • $20 • Onsite

About The Position

As a Security Officer - Lobby Concierge Post in PHOENIX, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial services location, you will be the first point of contact, greeting visitors, supporting access control and/or badge processes, and monitoring activity from the lobby and reception area. You will document security-related observations, communicate clearly with staff and responders, and help create a welcoming, professional experience. At Allied Universal, you will bring integrity, teamwork, and a caring, people-first approach to every interaction.

Requirements

• Have 2 or more years of security experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients and guests at a front desk within a financial services location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor the lobby and reception area, assist with visitor check-in and/or credential verification, issue temporary badges when authorized, and help to deter unauthorized access by directing individuals to the appropriate point of contact.
• Answer and route calls, greet and screen visitors, manage deliveries and service providers, and maintain required sign-in logs and other reception records.
• Respond to incidents and critical situations in a calm, problem-solving manner, notify management and/or emergency services as needed, and follow established escalation procedures.
• Complete daily activity reports and incident documentation, communicate notable activity to client representatives and Allied Universal leadership, and support security-related audits and policy compliance at the front desk.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED