Security Officer Lead Position 1st and 2nd shifts

Marksman Security•Atlanta, GA

5d•Onsite

About The Position

Marksman Security is seeking a Security Officer Lead for first and second shifts at a new high-end entertainment district in downtown Atlanta. Named a nationally recognized Top Workplace, Marksman offers a career with a culture of excellence and the ability to make a difference. We are dedicated to building personalized security solutions and fostering career growth for our employees. Our core values of being Unified, Transparent, Innovative, Committed, and Accountable guide our unparalleled service.

Requirements

High School diploma or general education degree (GED).
3 years prior satisfactory employment as a security officer or directly related experience.
Must be at least 18 years of age.
Valid Security License if required by state.
Driver's license as applicable.
Ability to read, write, speak, and understand English.
Ability to pass pre-employment drug screen and criminal background check.
Must maintain a working telephone number.
Previous leadership positions in security.

Nice To Haves

Bi-lingual considered a plus.

Responsibilities

Provide high-level customer service in a fast-paced setting.
Supervise operations of an assigned Client site on an assigned shift.
Report directly to Site Supervisor/Director and/or Marksman / Titan Management.
Manage a team of security officers, including scheduling, payroll, training, coaching, development, and support.
Ensure high-quality security services are provided to protect people and property.
Handle all escalated security issues or emergency situations appropriately.
Develop staff in both technical and professional skills through performance management.
Provide a great work environment by treating staff with respect.
Coordinate and/or conduct site-specific training, client-specific training, and annual refresher training.
Reconcile logs, shift responsibilities, and patrols; review incident reports prior to submission.
Coordinate preliminary investigations.
Develop/maintain operational procedures and post orders.
Train and qualify to work assigned post, understanding specific and general post instructions.
Maintain practical knowledge of all additional and emergency post instructions.
Maintain access control procedures set by building management.
Utilize access control systems, visitor management systems, and CCTV systems.
Identify all tenants and/or visitors upon arrival.
Ensure visitors and vendors are properly signed in.
Observe departing personnel to guard against theft.
Monitor security cameras within the facility.
Respond to incidents including property emergencies.
Conduct general patrols of the entire property, including stairs and exterior in any weather.
Assist tenants and visitors with directions and general business information.
Clearly and accurately record data such as property damage, unusual occurrences, and equipment malfunctions.
Maintain clear, accurate logs pertaining to people or property, including packages.
Provide excellent Customer Service to all parties encountered while on duty.
Perform other duties as assigned.