Security Officer Incident Dispatcher

Allied Universal • San Jose, CA

3d • Onsite

About The Position

As a Security Officer Incident Dispatcher in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch professional with Allied Universal at a leading technology location, you will monitor activity, coordinate responses to security-related concerns, manage communications, and support access control operations. This role offers the chance to combine strong customer service with technology-focused awareness while working in a caring culture built on teamwork, integrity, agility, reliability, and innovation.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.

Responsibilities

• Provide customer service to clients, visitors, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a technology-focused location.
• Monitor phones, radios, alarms, cameras, and/or other communication systems from the dispatch area, documenting activity and relaying information to on-site personnel in a calm, problem-solving manner.
• Respond to incidents, service requests, and critical situations by dispatching appropriate personnel, communicating updates, and helping to coordinate security-related responses with site contacts and/or emergency services.
• Maintain accurate logs, incident reports, and shift activity records, including tracking calls for service, access-related concerns, and unusual activity across the location.
• Conduct regular and random patrol support through remote monitoring and communication, while helping to identify potential issues around the business and perimeter as conditions vary by site.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED