Security Officer III

Nemacolin Career•Farmington, PA

6d•Onsite

About The Position

As a Security Officer at Nemacolin, a luxury resort in Pennsylvania’s Laurel Highlands, you will help ensure the safety, security, and well-being of guests, associates, and resort property. You will maintain a visible presence throughout the resort, respond to incidents, and provide professional guest service consistent with the resort’s standards. The position includes patrols, surveillance, access control, incident response, report writing, enforcement of resort policies, and coordination with other departments. The role requires a high school diploma or equivalent and at least 1–2 years of security experience, preferably in luxury hospitality or a resort environment. You must complete and pass a Nemacolin-provided hospitality security officer certification program within 60 days and pass a physical fitness evaluation before starting employment. CPR/First Aid certification and PA Act 235 armed agent certification are preferred. Nemacolin describes foundational roles as opportunities to learn, build skills, and pursue advancement through training, mentorship, cross-department experience, and internal promotion. The resort is private, family-owned, and woman-owned, and spans more than 2,200 acres.

Requirements

High school diploma or equivalent.
Minimum 1–2 years of security experience; luxury hospitality or resort experience is preferred.
Strong interpersonal and communication skills.
Ability to remain calm and professional in high-pressure situations.
Physical fitness to stand, walk, and patrol for extended periods.
Complete and pass the Nemacolin-provided hospitality security officer certification program within 60 days.
Pass a physical fitness evaluation before starting employment.

Nice To Haves

Additional security or hospitality training.
CPR/First Aid certification.
PA Act 235 armed agent certification; strongly preferred.

Responsibilities

Ensure the safety and security of guests, associates, and resort assets through proactive patrols and surveillance.
Conduct regular foot and vehicle patrols of guest areas, back-of-house areas, and perimeter zones.
Respond promptly and professionally to emergencies, alarms, disturbances, and other security incidents.
Provide first aid or CPR when certified and necessary.
Monitor and control access to restricted areas, and verify identification and credentials as required.
Document incidents, observations, and activities in detailed reports, and maintain logs and records according to resort policies.
Assist guests with directions, lost and found, and general inquiries while maintaining a calm and courteous demeanor.
Operate and monitor CCTV systems and other security technology to identify and respond to suspicious activity.
Enforce resort policies and procedures, including fire safety, emergency evacuation, and health and safety regulations.
Work with departments such as Front Office, Housekeeping, and Engineering to support a seamless and secure guest experience.

Benefits

Paid training and structured onboarding.
Hands-on learning and cross-department opportunities.
Clear pathways for advancement and internal promotion.
Recognition through individual and team honors.
Competitive hourly wages.
401(k) program.
Medical coverage for eligible associates.
Dental coverage for eligible associates.
Vision coverage for eligible associates.
Paid time off.
Holiday compensation.
Discounted associate meals and uniform services.
Savings across resort dining, retail, spa, and activities.
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community.