Security Officer II - Security, Full-time, Nights

Northwestern Memorial Healthcare•Huntley, IL

4d•Onsite

About The Position

The Security Officer II reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. This position is responsible for the direct overall daily operations of a specifically assigned Security Department duty shift within the site’s Security Department when the shift’s Resource Coordinator is not present. This position will serve as the shift leader on each respective campus in the absence of the Resource Coordinator. All officers working on each campus shall report to the shift leadership for all matters. Responsible for communicating regularly with their respective Resource Coordinator, Site Supervisor, and other shift leadership regarding Security needs. Responsible for the dissemination of information to assigned/scheduled Officers. Assists in identifying opportunities for improvement regarding safety and security issues on their shift. Assists the Site Supervisor as follows: performs general safety and security monitoring, providing recommendations to ensure compliance with NM safety policies as needed; provides operational oversight of campus specific security camera system and access control systems; and provides daily assessment of security risks within the NM campuses providing recommendations as appropriate. Must maintain personal knowledge of/with industry standards and technology trends in healthcare security. Responsible for the compilation of the operational shift’s records/reports and collaborating with other departments to maintain a safe environment in NM facilities during their assigned shift. Must be able to build and maintain team cohesiveness on their shift. Responsible for deploying and utilizing appropriate security resources throughout their shift. Proficient in and capable of a leadership role in any investigations of fire, theft, criminal activity and accidents on NM property as needed. Assists employees new to their shift with their orientation and training. Assist employees with internal training, IAHSS testing, and all other education and competencies needs of the team. Acts as a Security leadership reference for shift associates. Adheres to, and assists, the Security Site Supervisor with the management of the Security Department’s policies and procedures. Investigates/quells hospital incidents and disturbances to maintain patient, visitor, and employee security. Notifies appropriate local police and fire as needed and within policy. Prepares descriptive reports for supervisory personnel. Monitor patients for patient and employee safety as needed. Ensure Officers on their respective shift maintain patient monitoring needs within standards. Performs other related duties as assigned.

Requirements

Requires a high-school diploma or GED
Completion of IAHSS Basic Module, including successful passing the basic exam within 90 days of hire.
Maintain IAHSS Basic certification
Completion of IAHSS Advanced Module, including successful passing the Advanced exam.
Maintain IAHSS Advanced certification
Current Basic Life Support Certification through American Heart Association within 9 months of hire.
Successful completion of Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire.
Interpersonal and communication skills necessary to interact effectively with a variety of individuals, including employees, medical staff, patients, visitors, police, etc.
Writing skills necessary to complete reports and paperwork that meets departmental standards.
Valid driver’s license.

Nice To Haves

Previous experience in a healthcare safety and security role or related experience
Bilingual ability

Responsibilities

Serve as the shift leader on each respective campus in the absence of the Resource Coordinator.
Communicate regularly with their respective Resource Coordinator, Site Supervisor, and other shift leadership regarding Security needs.
Disseminate information to assigned/scheduled Officers.
Identify opportunities for improvement regarding safety and security issues on their shift.
Perform general safety and security monitoring, providing recommendations to ensure compliance with NM safety policies.
Provide operational oversight of campus specific security camera system and access control systems.
Provide daily assessment of security risks within the NM campuses providing recommendations as appropriate.
Maintain personal knowledge of/with industry standards and technology trends in healthcare security.
Compile the operational shift’s records/reports and collaborate with other departments to maintain a safe environment in NM facilities during their assigned shift.
Build and maintain team cohesiveness on their shift.
Deploy and utilize appropriate security resources throughout their shift.
Take a leadership role in investigations of fire, theft, criminal activity and accidents on NM property as needed.
Assist employees new to their shift with their orientation and training.
Assist employees with internal training, IAHSS testing, and all other education and competencies needs of the team.
Act as a Security leadership reference for shift associates.
Adhere to, and assist, the Security Site Supervisor with the management of the Security Department’s policies and procedures.
Investigate/quell hospital incidents and disturbances to maintain patient, visitor, and employee security.
Notify appropriate local police and fire as needed and within policy.
Prepare descriptive reports for supervisory personnel.
Monitor patients for patient and employee safety as needed.
Ensure Officers on their respective shift maintain patient monitoring needs within standards.
Perform other related duties as assigned.