Security Officer II-2

GIA (Gemological Institute of America)•Carlsbad, CA

11d•Onsite

About The Position

The Security Officer II role involves maintaining vigilance, monitoring surveillance equipment, responding to emergencies, and providing a visible presence to ensure the safety and security of the campus. This position requires flexibility in work hours, including mornings, afternoons, nights, and weekends, and involves both indoor and outdoor duties. The company is willing to train individuals with no prior experience and offers opportunities for professional and educational development.

Requirements

Intermediate computer skills, including experience with current Microsoft applications (e.g. MS Excel, Word, Outlook, PowerPoint etc.)
Ability to learn and adapt to new software applications (used in physical security operations)
Aptitude in learning how to do basic troubleshooting while operating/monitoring surveillance, access control and intrusion detection equipment
Ability to write and type clear and concise reports
Good comprehension ability and logical thinking
Ability to operate security communication equipment
Ability to act with urgency and calm in an emergency situation
Excellent judgment aptitude with a solid ability to detect imminent or looming threats
Ability to identify and resolve conflicts in an effective manner
Basic problem-solving skills including identifying, understanding and resolving the problems
Ability and willingness to follow standard operating procedures
Excellent communication skills including effective listening skills
Polite and courteous demeanor
Ability to adapt to rapidly evolving situations and priorities
Ability to maintain confidentiality of information
High school diploma or general education degree (GED); and one to three years related experience and/or training; or equivalent combination of education and experience
Willingness to work any shift and any days, including weekends
Demonstrated ability to create positive and professional interactions and maintain a good working relationship with colleagues
Must obtain/renew California Security Guard License (at the time of hire)
Must obtain/renew First Aid certification (immediately after hire)
Cardio-Pulmonary Resuscitation and Automated External Defibrillation (CPR & AED) certification
Must hold an active Driver’s License

Nice To Haves

Ability and willingness to document process-flow diagrams and standard operating procedures
Proficiency in MS excel
Knowledge and experience in root cause analysis and corrective actions planning
Security officer experience
Experience in CCTV, access control, intruder alarm and fire alarm handling

Responsibilities

Maintains vigilance for unusual or suspicious individuals or situations
Monitors and operates surveillance, access control, and intrusion detection equipment and ensures its functionality by promptly reporting issues and getting those resolved at the earliest
Learns and stands any of the assigned posts, which includes foot-patrol and standing outdoors for long periods of time
Responds to emergency situations; administers first-aid as required
Assists in evacuation and crowd control in the event of an emergency
Responds to fire, safety and security alarms following set protocols
Acts as a trusted point of contact for personnel, students, vendors, and the public
Maintains vigil and patrols the campus while providing a visible presence
Informs management on safety and security related matters, utilizing logs, email and verbal reports
Directs and/or escorts visitors and vendors as needed
Assists in special events and tours organized at/by the institute
Logs observations regarding security, safety and maintenance related issues
Contacts/coordinates with local law enforcement agencies when necessary
Operates emergency equipment as needed
Able to stay focused, attentive, alert and engaged at all times
Listens and communicates calmly, effectively, and courteously in both emergency and non-emergency situations
Employs good judgment and sound decision-making at all times
Other duties as assigned