Security Officer I - Swing Shift

Denver Museum of Nature & Science•Denver, CO

About The Position

The Security Officer patrols, observes, and monitors the Museum, reporting irregularities, safety and security discrepancies, and damages. The role completes reports documenting observations, information, and surveillance activities in and around the facility. It also helps guests feel safe and comfortable while providing exceptional customer service. The officer works closely with other security officers, the Denver Police Department, museum staff, and guests, and uses observational skills to respond to incidents and assist museum guests. Additional training and opportunities to expand knowledge and duties within the Security Department are available. This is a full-time position with a hiring rate of $21.00 plus a $0.75 shift differential. The work schedule varies. The position has no direct reports.

Requirements

  • High school diploma or equivalent.
  • One year of experience in security, military, or equivalent related service.
  • Current driver’s license with a clean driving record, or ability to obtain a license within 30 days of hire.
  • Ability to comply with requirements for a Denver Security License within 30 days of hire.
  • Excellent customer service skills.
  • Ability to remain in a stationary position 80% of the time.
  • Ability to walk 6–8 miles per day to patrol the Museum and property.
  • Ability to work outside as needed in all types of weather.
  • Ability to move someone in a wheelchair or relocate an injured party to a safer area.
  • Ability to climb ladders and investigate issues in an emergency.
  • May need to detain suspects for police apprehension.
  • Ability to handle up to 50 pounds occasionally and/or up to 10 pounds frequently.

Responsibilities

  • Observe, patrol, monitor, and control access for the entire Museum facility complex.
  • Report safety and security discrepancies.
  • Dispatch officers and emergency response; monitor software, CCTV, and fire panels.
  • Respond immediately to emergency incidents and assist in coordinating the response.
  • Communicate appropriate information to guests and staff according to each situation.
  • Balance customer service, legal behavior, and adherence to procedures while enforcing museum rules and policies.
  • Maintain required First Aid and CPR training certifications annually.
  • Provide special escorts.
  • Perform other duties as assigned.
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