Security Officer I - Security - Sharp Memorial Hospital - Variable Shift - Per Diem

Sharp HealthCare•San Diego, CA

16h•Onsite

About The Position

Under general supervision, provides protective services to assigned locations, patients, visitors, and staff while adhering to Sharp HealthCare and departmental quality service standards. Patrols hospital premises on foot or in a vehicle to protect life and property; professionally manages disruptive persons with minimum use of force; controls access to restricted and security-sensitive areas; responds to fire and security alarms; assumes scene command in emergencies; observes and reports safety hazards; and provides direction and assistance to hospital clientele. Performs other related duties as needed. The role provides customer service and escort assistance, completes incident and daily reports, enforces parking regulations, and conducts visible patrols of hospital interiors and grounds. Officers respond to a range of emergencies, use de-escalation techniques, and use force only as a last resort. This is a per-diem position with variable shifts and weekend requirements as needed; on-call duty is not required.

Requirements

High school diploma or equivalent.
California Security Guard Card issued by the California Bureau of Security and Investigative Services.
California driver’s license.
Reliable transportation and adequate personal insurance coverage.
Clean driving record in accordance with the employer’s DMV pull notice program and Sharp HealthCare Driver Guidelines.
Knowledge of and experience enforcing rules, regulations, guidelines, security policies, and procedures.
Ability to serve and work effectively with the public, both independently and as part of a team.
Ability to follow supervisor instructions and counsel.
Ability to maintain professionalism in stressful situations and take charge of incidents when necessary.
Competence in defensive tactics and arrest and control techniques.
Knowledge of and ability to follow officer safety tactics and procedures.
Ability to operate a motor vehicle under emergency and other police-related driving conditions.
Accurate report-writing skills, including grammar, punctuation, spelling, and clear organization of facts.
Strong computer skills, including Microsoft Word and Microsoft Outlook.
Interest in public service and understanding of the importance of the spirit of the law as well as its letter.
Ability to communicate one-on-one, in groups, in stressful situations, and in writing.
Sound judgment and ability to process information quickly and thoroughly while making effective, ethical, and trustworthy decisions.
Maturity and poise when dealing with supervisors, management, coworkers, and the community.
Ability to react, cope, and reason according to established standards and practices.
Ability to use resources in an organized manner.
Basic knowledge of penal codes.

Nice To Haves

College coursework in criminal justice, sociology, or psychology.
One year of security-related experience.
One year of experience in hospital security or a healthcare setting.
IAHSS Basic Certification.

Responsibilities

Respond to routine calls promptly and provide courteous direction, information, problem-solving, and escort services to internal and external customers.
Initiate contact with visitors and staff when possible to assess and assist with their needs.
Screen members, visitors, and client employees to facilitate admission to the facility.
Provide patient escorts, patient watch, and safety escorts as needed; answer and monitor emergency call boxes.
Prepare accurate, concise, legible incident reports and submit them at the end of the scheduled shift.
Update electronic administrative and criminal files; sort, enter, distribute, and file reports.
Follow department policies and procedures, including emergency procedures for fire, Life Flight, disaster, and other situations.
Enforce parking regulations, complete parking tickets accurately, and handle towing situations according to departmental policy.
Patrol hospital interiors and grounds on foot or by vehicle, checking for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
Conduct visible patrols of assigned areas 4–6 times per shift, varying the routine and timing; use video monitoring systems when needed.
Remain alert to crime, disorder, hazards, and unusual activity.
Verbally and physically de-escalate individuals as needed, use force only as a last resort, and assist fellow officers when needed.
Respond calmly and urgently to fire, medical emergencies, bomb threats, flooding, water discharge, elevator emergencies, hazardous materials, and inclement weather.
Manage incident scenes and coordinate efforts with others inside and outside the department when necessary.