Security Officer I

Midland Health•Midland, TX

4d•Onsite

About The Position

Performs the essential duties and responsibilities and the primary functions of a Security Officer (S/O) in providing safety and security to the staff, patients, visitors and property of Midland Memorial Hospital (MMH). Must use independent judgment in making decisions in a technical or professional field; research and analysis of information that concerns issues of a routine nature, and completion of non-routine procedures in conformance with instructions from supervisor or written guidelines. In addition, S/O’s must maintain the safety, privacy and dignity of all patients, visitors and employees while adhering to the MMH Culture of Ownership.

Requirements

High School graduate or equivalent.
Ability to read, write, speak, and understand the English language.
Able to follow written and oral instructions.
Minimum of one year of experience in security, military, or corrections.
Texas Commission on Law Enforcement (TCOLE) eligibility criteria.
Must obtain Security Level 2 Certification within 6-months of hire.
Valid Texas Class C driver’s license required.
Must be 18 years of age or older.
Must be able to use personal computer, two-way radio, and telephone.
Must be able to qualify for Texas Motor Vehicle Insurance.
Must wear complete Security Officer Uniform.
Stand, walk, sit, stoop, reach, lift, see, speak and hear.
Lifting is limited to 50 lbs. for non-clinical staff. Must use an assisted-lift device or get another individual(s) to assist with the lift that is over this maximum limit.

Responsibilities

Answers all calls for security. Calls from dispatch take precedence over patrolling. Once a call is completed the S/O can resume patrol.
Takes reports, status checks, valuable/lost and found pick up/return, phone calls, unlocks doors, PML pick-up/release, vehicle assists, escorts, handles suspicious persons/vehicles.
Ensures the safety of all patients, physicians, guests, visitors, and employees of the Hospital.
Performs routine walking patrol throughout the interior of all Midland Memorial properties.
Conducts floor-to-floor security patrol and security clocking rounds.
Performs predetermined locking and unlocking of doors.
Transports money, medications, and lost and found items according to policy.
Investigates criminal and non-criminal incidents reported to the Security Department and prepares detailed, written reports of the incidents.
Establishes a high-visibility profile throughout the Hospital and Hospital-owned properties to aid in deterring criminal activity.
Reports/Documents any safety or security issues and takes appropriate action to resolve the hazard.
Checks for vehicles with doors open or lights left on.
Enforces No Smoking policy on campus.
Checks for any damage to glass, walls or doors and any improperly functioning equipment.
Checks for unsecured doors or open access to restricted areas.
Watches for any ‘out of place’ suspicious property or behavior and takes appropriate actions.
Is observant/vigilant – notes any unusual sights, sounds, smells or unusual activity.
Periodically checks to ensure all interior and exterior doors secure properly and checks all areas (including restrooms and breakrooms) for accidents, running water or leaks.
Patrols the exterior of Midland Memorial Hospital properties on foot or by use of Security vehicles (Golf Cart or Police Vehicle).
Patrols parking lots, driveways, and emergency traffic areas to detect traffic hazards, parking violations, and deter criminal activity.
Assists with patient, visitor, guest, and employee vehicle problems when requested.
Checks exterior doors, windows, and gates to ensure they are operational and in good repair.
Performs locking and unlocking of parking facility entrances.
Provides security presence in parking facilities during shift change to promote an atmosphere of safety.
Patrols the exterior of F. Marie Hall Outpatient Center and Legends Park Medical Office.
Assists MCHD Police with transportation of patients under Emergency Detention Orders to in-patient psychiatric care facilities.
Assists MCHD Police by responding to disturbances, disruptive patients, lost children, intoxicated subjects, etc.
Provides routine and special assignments in the Emergency Department.
Responds immediately to code situations and emergency calls for assistance.
Assists with Medivac operations as needed.
Assists with restraints ordered in line with Department and Hospital policy.
Issues trespass warnings as directed by law and Hospital policy.
Assists in receiving, securing, and transporting law enforcement patients.
Develops and maintains positive working relations with patients, physicians, visitors, guests, and co-workers.
Displays a positive attitude and promotes team effort.
Consistently strives to improve employee and non-employee relations throughout the Hospital.
Exhibits a courteous demeanor when answering the telephone, using the two-way radio, or personally helping individuals in day-to-day encounters.
Answers all alarms and emergency calls requiring Security assistance.
Quickly responds to all fire, pharmacy, and panic alarms.
Responds to Hospital-wide emergency calls.
Meets responding fire department and life support personnel in accordance with policy.
Anticipates Security’s responsibility regarding the call being answered and is prepared to consider the best interests of all parties concerned.
Takes control of situations as needed and assists when necessary.
Completes all associated paperwork.
Secures lost and found articles.
Receives, tags, logs, and makes secure all lost and found articles.
Attempts to contact owners, if known, and makes arrangements for return of property.
Keeps lost and found storage area clean, neat, and secure.
Makes proper disposition of articles not claimed within holding period as set out in Departmental Policy and Procedures Manual (Lexipol).
Responds appropriately regarding safety and life-threatening situations.
Responds appropriately during inclement weather.
Responds appropriately to bomb threats.
Responds appropriately in a disaster situation.
Provides crowd control.
Demonstrates knowledge of DNV, General Safety, and Job-Specific requirements.