Security Officer Hotel Concierge

Allied UniversalLaguna Beach, CA
Onsite

About The Position

As a Security Officer Hotel Concierge in Laguna Beach, CA, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a premier hotel and resort location where you will serve at the front desk, helping to create a welcoming presence for guests, visitors, and staff. In this stationary post, you will support access management, respond to security-related concerns, and deliver outstanding customer service and communication. Be part of a team that is agile, reliable, innovative, and guided by integrity and a people-first culture.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • A guard card or license is preferred.

Responsibilities

  • Provide customer service to guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a hotel location.
  • Monitor front desk activity, manage visitor access, verify credentials as required, and document security-related incidents, requests, and/or unusual activity.
  • Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, escalating issues to site leadership and/or emergency services when appropriate.
  • Support hotel operations by maintaining a visible front desk presence, answering questions, providing directions, and helping to deter unauthorized access and/or disruptions.
  • Communicate with hotel staff, management, and Allied Universal personnel regarding security-related concerns, shift activity, and/or changes in post instructions.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Participate in our retirement savings plan to invest in your future.
  • Enjoy discounts on top brands and services through our Perks Program.
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