Security Officer Hospital Deescalation Patrol

Allied Universal • Palo Alto, CA

4d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Hospital Deescalation Patrol in Palo Alto, CA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Patrol Officer in a healthcare setting, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, respond to alarms and requests for assistance, and support a welcoming environment for patients, visitors, and staff. You will deliver exceptional customer service and communication while representing Allied Universal’s caring, reliable, and integrity-driven culture.

Requirements

• At least 1 year of security-related experience is required.
• Proof of a high school diploma or GED is required.
• Must be able to restrain individuals in a hospital setting.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Experience with alarm panels is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to patients, visitors, staff, and contractors by carrying out site-specific procedures, access-control protocols, and emergency response activities as appropriate.
• Respond to incidents, disturbances, medical emergencies, and other critical situations in a calm, professional, problem-solving manner, following established healthcare location procedures.
• Conduct regular and random unarmed patrols of facility buildings, parking areas, entrances, and perimeter areas to help deter unauthorized activity and identify potential hazards or maintenance concerns.
• Monitor access points and visitor activity, assist with directions and escort requests, and report suspicious activity or policy concerns to appropriate personnel.
• Prepare clear, accurate incident reports and maintain required activity logs in accordance with Allied Universal and site-specific requirements.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED