Security Officer Highrise Patrol

Allied Universal • Los Angeles, CA

2d • Onsite

About The Position

As a Security Officer Highrise Patrol in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join Allied Universal at a dynamic hotel and resort location as a Front Desk professional, where you will help support a welcoming environment through access control, visitor screening, and attentive communication. In this stationary role, you will remain visible, help to deter security-related concerns, and deliver outstanding customer service with integrity. Bring an agile, reliable, and innovative mindset while working as part of a caring, team-focused culture.

Requirements

• A minimum of 2 years of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Loss prevention experience is preferred.
• A state, county, or city issued security-related license is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to guests, visitors, and staff by carrying out security-related procedures, front desk protocols, site-specific policies, and/or emergency response activities when appropriate.
• Monitor lobby and entrance activity, greet arriving individuals, verify access permissions, and document visitor/vendor check-in and check-out activity in accordance with location procedures.
• Respond to incidents, guest concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters to site leadership and/or emergency services when needed.
• Answer phones, support directional assistance, and help to deter unauthorized access by observing front desk activity and reporting unusual behavior or policy violations.
• Complete required logs, incident reports, and shift communications, and maintain awareness of hotel and resort operations to support orderly daily activity at the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED