Security Officer - Highrise Concierge

Allied Universal • Phoenix, AZ

4d • Onsite

About The Position

As a Security Officer - Highrise Concierge in Phoenix, AZ, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional, you will serve as a welcoming, visible presence at a professional office location, helping to deter security-related incidents through attentive access control, visitor assistance, and clear communication. You will support daily operations by monitoring entry activity, responding to alarms or concerns, and using technology to document events. Join Allied Universal’s caring, team-focused culture built on agility, reliability, innovation, and integrity.

Requirements

• Have at least two years of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, access-control protocols, and when appropriate, emergency response activities.
• Greet visitors, verify identification and appointments, issue visitor credentials, and direct guests to appropriate locations.
• Monitor access to the front desk area, maintain visitor and delivery logs, and report unusual activity or access concerns to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site procedures.
• Answer incoming calls, provide general information, and support administrative tasks related to front desk operations and security-related documentation.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED