Security Officer Full Time Dispatch Center

Allied Universal • Norfolk, VA

3d • Onsite

About The Position

As a Security Officer Full Time Dispatch Center in Norfolk, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer supporting a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor incoming information, and help direct appropriate responses to security-related needs. You will maintain clear records, provide outstanding customer service, and support a professional, responsive environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we serve.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Possession of a guard card or license is preferred.

Responsibilities

• Provide customer service to employees, visitors, vendors, and field operations personnel at a telecommunications location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor and coordinate dispatch communications for alarms, service requests, incidents, and critical situations, documenting information accurately and escalating notifications according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with on-site personnel, emergency responders, and appropriate internal contacts as directed.
• Maintain detailed dispatch logs, incident reports, and communication records while protecting confidential operational and customer information.
• Conduct regular and random patrols of the business, perimeter, and designated telecommunications infrastructure areas; working environments and conditions may vary by client site.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED