Security Officer - Front Desk
About The Position
As a Security Officer - Front Desk in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate multifamily community, you will be a welcoming first point of contact for residents, guests, and vendors while helping maintain a secure environment. You will monitor access, manage visitor check-ins, observe cameras and alarms, respond to security-related concerns, and document incidents with clear communication. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset to every interaction.
Requirements
- A state, county, or city issued security-related license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to residents, prospective residents, vendors, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk.
- Control access at the lobby and amenity entrances by verifying identification, processing visitor and contractor check-ins and/or check-outs, issuing temporary credentials as directed, and maintaining sign-in logs.
- Monitor alarms, CCTV, intercoms, and building management notifications as assigned, and report suspicious activity or maintenance concerns to the appropriate contact.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to property management and/or emergency responders as required.
- Complete shift reports and required documentation, support package and key control processes as assigned, and communicate pertinent information during shift handoffs in accordance with Allied Universal policies.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
