Security Officer - Front Desk

Allied Universal • New London, CT

10d • $20 • Onsite

About The Position

As a Security Officer - Front Desk in Groton, CT, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a healthcare location as a Front Desk Officer, where you will greet residents, staff, and visitors, manage access control, monitor cameras and alarms, and document security-related activity. You will be a calm, professional presence who helps to deter incidents through visible customer service, clear communication, and timely reporting. Our agile, reliable, and innovative team puts people first and delivers through teamwork with integrity.

Requirements

• A guard card/license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to residents, visitors, and staff at the front desk by following site-specific policies, access procedures, and other security-related protocols.
• Monitor and control entry by greeting arrivals, verifying identification and/or authorization as required, issuing visitor credentials, and maintaining visitor and delivery logs.
• Answer phones and direct calls, provide basic information, and coordinate with on-site personnel to route requests and non-emergency concerns.
• Respond to incidents, alarms, and urgent situations in a calm, problem-solving manner, including contacting emergency services and/or notifying the appropriate on-site contacts when appropriate.
• Observe the lobby and entrance area for unusual activity and promptly report concerns, hazards, and maintenance issues to the appropriate personnel to help to deter unwanted activity.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED