Security Officer - Front Desk IBC
About The Position
As a Security Officer - Front Desk Attendant in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal at a financial institution location, you will be the first point of contact, welcoming visitors, supporting access control, and monitoring lobby activity to help identify and report security-related concerns. You will use clear communication, customer service, and basic technology tools to assist employees and guests while documenting activity. Join a team that is agile, reliable, and innovative, with a caring culture built on teamwork and integrity.
Requirements
- Have 1+ years of security-related experience.
- Be at least 21+ years of age.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Being comfortable using a computer or tablet is preferred.
- Access control and badge experience is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to visitors, employees and/or vendors by following Allied Universal security-related procedures, site-specific policies and emergency response activities when appropriate.
- Operate the front desk by greeting and directing visitors, managing sign-in and sign-out logs, issuing temporary badges and/or access credentials, and supporting basic access control for a financial services location.
- Monitor cameras, alarms and/or other building systems from the front desk and report unusual activity, maintenance issues and/or policy concerns to the appropriate contacts.
- Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalating minor disputes, coordinating with on-site staff, and contacting emergency services when directed.
- Complete shift reports and incident documentation, maintain accurate records of visitor activity and key control when applicable, and communicate relevant updates during post handoff.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
