Security Officer Front Desk Representative

Allied Universal • Boston, MA

30d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk Representative in Boston, MA, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal at a dynamic education location as a Front Desk professional, where you will greet students, staff, and visitors, manage access, and support a welcoming environment through strong communication and attentive front desk presence. In this stationary role, you will help address security-related concerns while delivering service with agility, reliability, innovation, teamwork, and integrity.

Requirements

• Possess at least 1 year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service at the front desk by following site-specific policies, greeting students, staff, visitors, and/or vendors, and supporting access procedures for the location.
• Monitor entry activity, verify identification and/or visitor credentials as required, and help to deter unauthorized access through consistent front desk presence and attention to security-related procedures.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with school personnel and/or emergency contacts when appropriate.
• Maintain accurate front desk logs, visitor records, and incident documentation, and report unusual activity, maintenance concerns, and/or security-related issues according to post instructions.
• Answer phones, provide directions, and support daily operations at the location while maintaining awareness of security-related conditions in the lobby and reception area.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED