Security Officer - Front Desk Reception

Allied Universal • Orlando, FL

19h • $18 • Onsite

About The Position

As a Security Officer - Front Desk Reception in Orlando, FL, you will serve and safeguard clients in a range of industries. As a Front Desk Officer with Allied Universal, you will be the welcoming first point of contact at a busy location, supporting access control, visitor check-in, badge management, and phone and/or radio communications. You will monitor lobby activity, document security-related incidents, and partner with site teams to help reduce disruptions through professional presence and integrity. Bring strong customer service and teamwork to a role where agility and innovation are valued.

Requirements

• Speak, read, and write fluent Spanish.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred and may be completed post hire.
• A state, county, or city issued security license is preferred.
• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients, employees, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities from the front desk area.
• Greet and screen visitors, issue visitor credentials, assist with sign-in and/or sign-out processes, and help direct guests to the appropriate location or point of contact.
• Monitor and control access at the reception area by verifying identification, following approved entry protocols, and documenting access activity as required by post orders.
• Answer and route telephone calls and/or radio communications, take messages, and provide information consistent with site guidelines while maintaining a professional front desk presence.
• Respond to incidents and critical situations in a calm, problem-solving manner, notify site contacts and/or emergency services when appropriate, and complete required reports and logs.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees