Security Officer Front Desk Monitor

Allied Universal • Chicago, IL

1d • Onsite

About The Position

As a Security Officer Front Desk Monitor in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal at a professional commercial real estate location where you will serve as the welcoming front desk presence, helping to manage access, greet visitors, support badge processes, and respond to security-related concerns with professionalism and care. This role is ideal for someone who enjoys customer interaction, values teamwork, and brings integrity, reliability, and innovation to every shift.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a commercial real estate location.
• Monitor front desk access activity, greet and direct visitors, verify credentials as appropriate, and support visitor management processes.
• Respond to incidents, requests for assistance, and critical situations in a calm, problem-solving manner, and communicate relevant information to building management and/or emergency contacts.
• Answer phones, manage inquiries, and document daily activity, incidents, and unusual conditions in accordance with site procedures.
• Help to deter unauthorized access by maintaining an attentive presence at the front desk and following established escalation and reporting protocols.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees