Security Officer Front Desk Key Control

Allied Universal • Newark, NJ

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk Key Control in Newark, NJ, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As a Front Desk Officer at a hotel location, you will serve as a welcoming, professional presence for guests, visitors, and staff. You will monitor access, assist with security-related concerns, maintain awareness of activity in the lobby, and communicate clearly with hotel personnel and emergency responders as needed. Join Allied Universal’s caring, team-oriented culture, where integrity, reliability, and exceptional customer service help create a positive guest experience.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide exceptional customer service to guests, visitors, and staff at the front desk while carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor access to the property, verify visitor and vendor credentials in accordance with site procedures, and direct individuals to appropriate hotel areas.
• Respond to incidents, guest concerns, and critical situations in a calm, professional, problem-solving manner; promptly report relevant information to site leadership and/or emergency responders.
• Maintain awareness of lobby and entrance activity, help to deter unauthorized access, and document incidents, observations, and unusual activity according to site procedures.
• Assist with front-desk communications, including answering phones, providing directions, and coordinating with hotel personnel to support a welcoming guest experience.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED