Security Officer - Front Desk Concierge
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Front Desk Concierge in Washington, DC , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer in a fast-paced tech, media, and telecom location, you will greet guests, manage access and visitor sign-in, verify credentials, and support a welcoming lobby experience. You will monitor activity through cameras and communication systems, document security-related incidents, and coordinate with site teams as needed. At Allied Universal, you will bring an agile, reliable, and innovative approach while working with integrity and teamwork in a people-first culture.
Requirements
- Be at least 21 years of age.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer service experience is preferred.
Responsibilities
- Provide customer service to visitors, employees, and vendors at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Control access at the reception area by greeting guests, verifying identification, managing visitor logs, issuing temporary badges, and directing approved visitors to the proper location.
- Monitor lobby activity and security-related systems such as cameras, alarms, and access control panels, reporting unusual activity to site contacts and/or Allied Universal leadership to help to deter unauthorized access.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications, supporting evacuations, and documenting actions taken per post orders.
- Complete daily reports and incident documentation, maintain logs for deliveries and keys as assigned, and communicate status updates to internal teams and/or client representatives.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
