Security Officer - Front Desk Concierge

Allied Universal

1d • $23 • Onsite

About The Position

As a Security Officer - Front Desk Concierge in Washington, DC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer in a fast-paced tech, media, and telecom location, you will greet guests, manage access and visitor sign-in, verify credentials, and support a welcoming lobby experience. You will monitor activity through cameras and communication systems, document security-related incidents, and coordinate with site teams as needed. At Allied Universal, you will bring an agile, reliable, and innovative approach while working with integrity and teamwork in a people-first culture.

Requirements

• Be at least 21 years of age.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Provide customer service to visitors, employees, and vendors at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access at the reception area by greeting guests, verifying identification, managing visitor logs, issuing temporary badges, and directing approved visitors to the proper location.
• Monitor lobby activity and security-related systems such as cameras, alarms, and access control panels, reporting unusual activity to site contacts and/or Allied Universal leadership to help to deter unauthorized access.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications, supporting evacuations, and documenting actions taken per post orders.
• Complete daily reports and incident documentation, maintain logs for deliveries and keys as assigned, and communicate status updates to internal teams and/or client representatives.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED