Security Officer Front Desk Associate

Allied Universal • Boston, MA

3d • Onsite

About The Position

As a Security Officer Front Desk Associate in Boston, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a healthcare location as a Front Desk Officer, where you will welcome visitors, manage access, monitor activity, and support a professional environment through strong communication and customer service. In this stationary role, you will help to deter security-related incidents while reflecting our agile, reliable, and innovative approach, backed by a caring culture, teamwork, and integrity.

Requirements

• At least 1 year of security-related experience is required.
• Proof of a high school diploma or GED is required by the client.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, patients, staff, and vendors by following site-specific procedures and front desk protocols at a healthcare location.
• Monitor lobby and reception activity, assist with sign-in procedures, issue visitor credentials as directed, and report unusual or suspicious activity to the appropriate contact.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, supporting emergency response activities when appropriate.
• Answer questions, provide directions, and help to support access control processes for approved guests and deliveries in accordance with location policies.
• Complete required logs, incident reports, and other documentation related to front desk and security-related activities in a timely manner.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED