Security Officer Front Desk Ambassador

Allied Universal • Charlotte, NC

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk Ambassador in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer at a commercial real estate location, you will welcome visitors, manage access control and badge procedures, monitor entry activity, and provide exceptional customer service. Your professional presence and clear communication will help support a secure, welcoming environment for tenants and guests. Join Allied Universal, where we are agile, reliable, innovative, people-focused, and committed to teamwork and integrity.

Requirements

• Possess at least one year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Access control and badge experience is preferred.
• Ability to lift more than 20 pounds is preferred.

Responsibilities

• Provide exceptional customer service at the front desk of a commercial real estate location by greeting visitors, answering inquiries, and communicating site-specific procedures.
• Monitor access to the facility by verifying visitor credentials, issuing visitor passes, maintaining visitor records, and directing guests to appropriate areas.
• Operate front-desk communication systems, receive and route calls, and communicate security-related information to site personnel and emergency responders as appropriate.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner in accordance with site-specific policies.
• Maintain accurate activity logs and incident documentation, and report unusual conditions or security-related concerns to appropriate personnel.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED