Security Officer - Flex Reception Desk

Allied Universal•City of Rochester, NY

2d•$18•Onsite

About The Position

As a Security Officer - Flex Reception Desk in Rochester, NY, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal, you will be the welcoming first point of contact at a professional location, helping manage access, greet visitors, verify credentials, and support a smooth check in process. You will monitor activity through cameras and logs, handle calls and visitor questions with outstanding customer service, and communicate security-related concerns to the team. Join a caring culture built on agility, reliability, innovation, teamwork, and integrity.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Responsibilities

Provide customer service to clients, tenants, and visitors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
Operate the front desk post by greeting and screening visitors, issuing visitor credentials, managing sign-in logs, and coordinating access with authorized contacts.
Answer phones, route calls and/or messages, and monitor incoming communications to support timely response to service requests and security-related concerns.
Respond to incidents and critical situations in a calm, problem-solving manner, and promptly notify site leadership and/or emergency services as directed by post orders.
Complete detailed daily activity reports, incident reports, and other required documentation, and report maintenance issues and/or unusual activity through approved channels.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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