Security Officer - Flex Lobby Desk

Allied Universal

16h • $15 • Onsite

About The Position

As a Security Officer - Flex Lobby Desk in Knoxville, TN, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a residential location as a Front Desk Officer, where you will welcome residents and guests, manage access procedures, monitor cameras and alarm activity, and document security-related observations. You will be a calm, professional point of contact, using clear communication and customer service to help support a positive community experience. Bring agility, reliability, and integrity as you collaborate with the team and respond to concerns with care and innovation.

Requirements

• A guard card and/or applicable state-issued license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to residents, guests, vendors, and/or service providers by following site-specific security-related procedures and access control guidelines.
• Staff the front desk by monitoring the entry area, greeting and directing visitors, and verifying identification, credentials, and/or authorization prior to granting access.
• Answer phones, manage intercom and/or call box requests, and document resident and visitor activity in logs, reports, and/or electronic systems per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting on-site management and/or emergency services when appropriate.
• Monitor cameras, alarms, and other security-related systems from the front desk and report maintenance concerns, suspicious activity, and/or policy violations through the proper channels.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED