Security Officer - Flex Lobby Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Flex Lobby Desk in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal at a commercial real estate location, you will welcome visitors, manage access, verify credentials, and support a professional lobby experience. You will monitor cameras and alarms, document security-related activity, communicate clearly with tenants and staff, and respond to concerns with calm, caring service. You will represent an agile, reliable, and innovative team that delivers through teamwork and acts with integrity.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service at the front desk by following security-related procedures, site-specific policies, and when appropriate, emergency response activities for a commercial real estate location.
- Control access to the property by greeting visitors, verifying identification and/or tenant authorization, issuing visitor badges when required, and directing guests to the appropriate suites or contacts.
- Monitor lobby activity and building systems such as cameras, alarms, and access control panels, reporting irregular activity and/or maintenance concerns through the proper channels.
- Respond to incidents and critical situations in a calm, problem-solving manner, including contacting on-site management and/or emergency services as needed and documenting actions taken.
- Complete reports and front desk logs such as visitor entries, deliveries, incidents, and shift turnover notes, and communicate key information to Allied Universal leadership and/or property management.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
