Security Officer - Federal Front Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Federal Front Desk in Charleston, WV , you will serve and safeguard clients in a range of industries such as Government, and more. As a Front Desk Officer at a government location, you will welcome employees and visitors, manage check-in procedures, and support access control and key security-related protocols. You will monitor activity from the lobby, respond to alarms and/or calls for assistance, and document incidents with clear, professional communication. At Allied Universal, you will bring integrity, teamwork, and a people-first approach while staying agile, reliable, and innovative.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Access Control and Badge Experience is preferred.
- Customer Service Experience is preferred.
- Alarm Panel Experience is preferred.
- Comfortable Using Computer or Tablet is preferred.
Responsibilities
- Provide customer service at a government location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Staff the front desk area by greeting visitors, confirming identification, issuing visitor credentials, and directing guests to the appropriate department or contact.
- Monitor access control points, cameras, alarms, and other security-related systems, and report irregular activity according to site procedures.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to site leadership and/or emergency services as directed.
- Complete required reports such as visitor logs, incident documentation, and shift activity summaries, and communicate relevant information during shift transitions.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
