Security Officer Experienced Patrol Guard

Allied Universal•Dallas, TX

1d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Experienced Patrol Guard in Sunnyvale, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer in a dynamic retail location, where you will conduct routine patrols, remain visible to help discourage security-related incidents, and deliver outstanding customer service and communication. This role offers the chance to support a caring, people-first culture while working with a team that values agility, reliability, innovation, and integrity in every interaction.

Requirements

At least 1 year of security-related experience is required.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

X-Ray screening experience is preferred.
Loss prevention experience is preferred.
Customer service experience is preferred.
Access control and/or badge experience is preferred.

Responsibilities

Provide customer service to visitors, customers, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail location.
Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting details and communicating with site contacts and/or local responders as needed.
Conduct regular and random patrols throughout sales floors, common areas, entrances, exits, parking areas, and the perimeter to help to deter unwanted activity and report unusual conditions.
Monitor access points, observe customer and employee activity, and report policy violations, suspicious behavior, and/or maintenance concerns to appropriate personnel.
Support loss prevention and store operations by assisting with de-escalation, crowd management, and incident follow-up while maintaining a professional presence.