Security Officer Emergency Response Dispatcher (BOA)

Allied Universal • Newark, DE

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Emergency Response Dispatcher in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Security Professional at a financial institution, you will coordinate communications, monitor activity, document incidents, and support timely responses to security-related needs. You will provide exceptional customer service while helping maintain a secure environment through clear communication and teamwork. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first and acts with integrity.

Requirements

• Possess at least 3 years of combined law enforcement, military, and/or security-related experience, or a college degree.
• Provide proof of a high school diploma or GED.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A Guard Card or license is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities within a financial institution location.
• Receive, prioritize, and dispatch calls for service, alarms, and incident reports to appropriate personnel in a timely manner.
• Monitor communications systems, access control alerts, and video surveillance feeds, escalating unusual activity according to site-specific procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner and coordinate communication with site personnel and emergency responders as needed.
• Maintain accurate dispatch logs, incident documentation, and shift activity records while supporting regular and random patrol activity around the business and perimeter.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED