Security Officer Emergency Dispatch

Allied Universal • Tuscaloosa, AL

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Emergency Dispatch in Tuscaloosa, AL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Healthcare Dispatch Officer, you will coordinate communications, monitor incoming calls and alarms, document incidents, and dispatch appropriate personnel to support a secure healthcare environment. Your professionalism, clear communication, and customer service will help address security-related concerns while supporting staff, patients, and visitors. Join Allied Universal, where an agile, reliable, innovative team and caring culture put people first and act with integrity.

Requirements

• A Guard Card/License is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to patients, visitors, staff, and/or vendors by carrying out site-specific procedures, access-control protocols, and emergency response activities at a healthcare location.
• Receive, prioritize, and dispatch calls for assistance, routine service requests, alarms, and critical incidents using established communication systems and procedures.
• Maintain clear, accurate logs of calls, dispatch activity, incidents, and communications; relay relevant information to appropriate personnel and emergency responders.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, escalating concerns according to site-specific policies.
• Monitor communications, alarms, and assigned systems to support timely response and help maintain continuity of healthcare operations.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED