Security Officer - Emergency Dispatch

Allied Universal • Dallas, TX

1d • $21 • Onsite

About The Position

As a Security Officer - Emergency Dispatch in Dallas, TX , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Officer supporting a fast-paced tech, media, and/or telecom location. You will help coordinate incident response, monitor alarms and cameras, manage access and visitor activity, and maintain clear radio and phone communications with on-site teams. Your calm, customer-focused approach and strong reporting skills help support daily operations while reflecting our agile, reliable, and innovative culture built on teamwork and integrity.

Requirements

• Have a minimum of 2 years of security-related experience.
• Client requires proof of a high school diploma or GED.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service to site personnel and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the dispatch post by monitoring alarms, access control activity, radio traffic, and cameras where applicable, then prioritizing calls for service and notifying on-site staff and/or emergency services as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events, collecting key details, and escalating concerns per post orders.
• Coordinate and track officer activity and incident response through radio and/or phone communications, maintaining accurate logs, reports, and shift documentation.
• Conduct regular and random patrols around the business and perimeter as directed by post orders, supporting a technology-focused location where working environments and conditions may vary by site.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED