Security Officer Driver Unarmed Patrol Customer Care

Allied Universal • North Whitehall Township, PA

5d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Driver Unarmed Patrol Customer Care in Schnecksville, PA, you will serve and safeguard clients in a range of industries such as Education, and more. As an Unarmed Security Officer at an educational location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support access control activities. This driving position requires a valid driver’s license. You will provide outstanding customer service and clear communication while representing Allied Universal’s agile, reliable, innovative, and caring culture through teamwork and integrity.

Requirements

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• All candidates must possess a valid driver's license in accordance with the AU Driver Policy Requirements (C123). This is essential for roles that require driving as part of job responsibilities.
• Candidates should have prior experience with access control systems and badge management (B201). This experience is crucial for positions that involve security and access management.
• Familiarity with alarm panel systems (B202) is required for candidates applying for roles that involve monitoring and responding to security alarms.
• Candidates must demonstrate proficiency in using computers or tablets (B204). This skill is necessary for roles that require data entry, communication, and other computer-based tasks.
• A valid CPR certification (B205) is mandatory for candidates applying for positions that involve emergency response or first aid responsibilities.
• Candidates should have relevant customer service experience (B219) to ensure they can effectively interact with clients and provide high-quality service.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Access control and/or badge experience is preferred.

Responsibilities

• Provide customer service to students, faculty, staff, visitors, and/or vendors by carrying out site-specific procedures, campus policies, and appropriate emergency response activities.
• Conduct regular and random unarmed patrols of campus buildings, parking areas, walkways, and perimeter areas to help identify and report unusual activity, hazards, and maintenance concerns.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established protocols and contacting appropriate campus personnel and/or emergency services as needed.
• Monitor access points and assist with visitor direction, parking inquiries, and general campus information while maintaining a professional presence.
• Prepare accurate reports and maintain clear communication with supervisors, campus representatives, and Allied Universal personnel regarding incidents and daily activities.

Benefits

• Access to a retirement savings plan
• medical, dental, vision, basic life and AD&D, and disability insurance
• Discounts on top brands and services through our Perks Program
• Paid training
• Access to career growth opportunities
• Access to our exclusive technology to view and claim additional shifts to earn more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED