Security Officer Dispatch - Overnight Shift

Allied Universal • Elmwood Park, WI

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch in Racine, WI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as a Dispatch professional in a busy retail location, where you will monitor activity, coordinate responses, and support security-related operations through clear communication and quick decision-making. This role blends customer service, teamwork, and integrity while helping to keep daily operations running smoothly. If you are agile, reliable, and innovative, this is a great opportunity to make an impact.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and staff by following site-specific procedures, dispatch protocols, and when appropriate, emergency response activities within a retail location.
• Monitor radios, phones, alarms, and other communication systems to receive calls for service, relay information, and coordinate security-related responses in a calm, problem-solving manner.
• Document incidents, service requests, and shift activity in logs and reports, helping to support accurate communication between onsite personnel, management, and/or emergency responders.
• Respond to incidents and critical situations by prioritizing incoming information, assigning resources as needed, and communicating updates to appropriate personnel.
• Conduct regular and random patrols around the business and perimeter as required by site procedures, noting unusual activity and reporting concerns to the appropriate contacts.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED