Security Officer - Dispatch Driver

Allied Universal • Los Angeles, CA

1d • $22 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Dispatch Driver in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer with Allied Universal at a commercial real estate location, you will coordinate security-related responses, manage radio and phone communications, document activity, and help direct field teams to priority calls. You will maintain a visible, customer-focused presence while supporting tenants, visitors, and property staff with clear updates and calm problem-solving. This is a driving post requiring a valid driver’s license under AU Driver Policy Requirements, backed by teamwork and integrity.

Requirements

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Ability to ride a bike is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Ability to ride a bike for long periods of time is preferred.
• A guard card and/or license is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and property staff by supporting security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the dispatch center by monitoring alarms, cameras, and communication channels, prioritizing calls for service, and coordinating responses with on-site personnel and/or local resources as directed.
• Receive and triage incident reports, gather key details, provide clear radio and/or phone instructions, and assist with de-escalation by communicating in a calm, problem-solving manner.
• Maintain accurate activity logs, incident documentation, and shift handoff notes, including time-stamped events, actions taken, and notifications made.
• Support access control and property operations by directing visitors and contractors, tracking keys and/or credentials when assigned, and reporting maintenance hazards or suspicious activity to property management.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED