Security Officer - Dispatch Desk

Allied Universal • San Diego, CA

1d • $21

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer - Dispatch Desk in San Diego, CA, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer at a residential location, you will support daily operations by monitoring activity, answering calls, coordinating responses, and documenting security-related events. You will help maintain a visible, professional presence through routine rounds and clear communication with residents, guests, and site teams. At Allied Universal, you will bring agile thinking, reliability, and integrity to a people-first culture that delivers through teamwork and innovation.

Requirements

• Be comfortable using a computer or tablet preferred.
• Have customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to residents, guests, and property staff by following security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Receive calls for service and radio traffic, dispatch patrol personnel to reported incidents, and track unit status and response updates.
• Monitor CCTV, access control alarms, and other property systems, and report irregular activity to site leadership and/or local responders as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, providing clear instructions and timely notifications to appropriate contacts.
• Complete dispatch logs and incident documentation, including call details, actions taken, and follow-up information, per site requirements.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED