Security Officer - Overnights Full Time

Allied Universal • Sterling, VA

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Console in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer in a dynamic tech and telecommunications location, you will monitor activity, coordinate responses to security-related incidents, and support routine operations through clear communication and strong attention to detail. You will help maintain a professional presence while delivering outstanding customer service. At Allied Universal, our agile, reliable, and innovative team puts people first and acts with integrity every day.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to clients, visitors, and site personnel by following security-related procedures, site-specific policies, and/or emergency response protocols appropriate to the location.
• Monitor alarms, cameras, radios, telephones, and other communication systems from a dispatch post, and coordinate responses to routine issues, incidents, and critical situations in a calm, problem-solving manner.
• Dispatch personnel to reported concerns, document activities and incident details, and maintain accurate logs, reports, and communication records for daily operations.
• Support access control and visitor management activities by verifying information, communicating with site contacts, and reporting unusual or unauthorized activity that could help to deter security-related concerns.
• Communicate with site leadership, first responders, and/or Allied Universal personnel during emergencies, service requests, and operational changes to support an organized response.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED