Security Officer - Dispatch Center
About The Position
As a Security Officer - Dispatch Center in South San Francisco, CA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a leading healthcare location as a Dispatch Officer, coordinating security-related responses and supporting daily operations. You will monitor activity, manage access control and badge workflows, handle alarm and call notifications, and maintain clear communication with site teams and visitors. This role rewards calm decision-making, customer-focused service, and teamwork, backed by a caring culture that values agility, reliability, innovation, and integrity.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Being comfortable using a computer or tablet is preferred.
- Access control and/or badge experience is preferred.
- Alarm panel experience is preferred.
Responsibilities
- Provide customer service to site personnel and visitors by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities.
- Operate the dispatch center by monitoring alarms, cameras and communication systems; receive calls for service and dispatch officers as needed.
- Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications and documenting actions taken.
- Maintain accurate logs and reports, including incident documentation, shift activity records and key communications.
- Conduct regular and random patrols around the location and perimeter; working environments and conditions may vary by site.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
