Security Officer Customer Service Specialist

Allied Universal • Aberdeen, MD

1d • Onsite

About The Position

As a Security Officer Customer Service Specialist in Aberdeen, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal at a dynamic retail location where you will monitor assigned areas, conduct routine patrols, remain visible to help deter security-related incidents, and deliver outstanding customer service. In this role, you will support a welcoming environment through strong communication, professionalism, and teamwork, while reflecting our agile, reliable, and innovative approach and acting with integrity in every interaction.

Requirements

• Be at least 21 years of age.
• Be comfortable using a computer or tablet.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Customer service experience is preferred.
• CPR and/or First Aid certification is preferred.

Responsibilities

• Provide customer service to our clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED