Security Officer - Customer Service Patrol

Allied Universal • Leesburg, VA

1d • Onsite

About The Position

As a Security Officer Customer Service Patrol in Leesburg, VA, you will serve and safeguard clients in a range of industries. Join Allied Universal as an Unarmed Patrol Officer at a cutting-edge data center location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a professional environment through strong communication and customer service. In our agile, reliable, and innovative team, you will put people first, work with integrity, and collaborate with others to deliver exceptional service.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card and/or license is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to site personnel and visitors by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and reporting concerns to the appropriate contacts.
• Conduct regular and random patrols throughout the location, including exterior areas, perimeter points, access routes, and other assigned zones, as working environments and conditions may vary by site.
• Monitor entry and exit activity at designated access points, verify credentials when required, and help to deter unauthorized access to restricted areas.
• Support daily operations by communicating clearly with site contacts and Allied Universal teams, following post orders, and reporting maintenance, access, and/or security-related issues observed during patrols.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED