Security Officer Customer Service Associate

Allied Universal • South San Francisco, CA

5d • Onsite

About The Position

As a Security Officer Customer Service Associate in South San Francisco, CA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a dynamic healthcare location where you will monitor assigned areas, conduct routine patrols, and remain visible to help discourage security-related incidents. You will support staff, patients, and visitors with strong customer service and clear communication while contributing to a caring, agile, and reliable team that values integrity, innovation, and teamwork every day.

Requirements

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to our clients by carrying out security-related procedures, site-specific policies, and/or when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED