Security Officer - Command Center - 37516

Harvard•Boston, MA

18h•$27•Onsite

About The Position

Harvard Protection Services is seeking a Security Officer for its Command Center. This role is crucial in supporting the company's goal of providing best-in-class security and life safety services. The Security Officer will be responsible for delivering professional, customer-focused security and life safety services to protect people and property. The company emphasizes a strong employee-first culture, providing resources, support, and empowerment to its team members.

Requirements

Minimum High School Diploma, GED or the equivalent.
Must have reliable means of communication and transportation.
Strong interpersonal communication skills and neat and professional appearance.
Write routine correspondence, to include log entries and incident reporting.
Good organizational skills and time management.
Ability to work in a fast-paced, customer service environment.
Proficiency with Microsoft Office and general computer skills.
Open scheduling availability highly preferred.

Nice To Haves

Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
Maintain a visible presence in the facility / building assigned.
Monitor the environment, with the ability to detect suspicious and unsafe activity.
Become familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests.
Greet customers, visitors, staff, tenants, guests in a professional manner always.
Answer all phones in a professional manner.
Permit authorized persons to enter property and monitor entrances and exits.
Know the facility / building policies and procedures; enforce them within the limits of the position.
Perform required patrols of designated areas on foot or in vehicle.
Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements.
Follow established emergency action planning and procedures.
Monitor alarms and systems.
Prepare reports on accidents, incidents, and suspicious activities, as directed.