Security Officer - Class A Front Desk
About The Position
As a Security Officer - Class A Front Desk in Burbank, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer in a commercial real estate location, you will be the first point of contact for tenants and visitors, supporting a welcoming lobby experience while handling access control, visitor management, and security-related communication. You will monitor activity, respond to requests, and document incidents with professionalism. At Allied Universal, you will bring our agile, reliable, and innovative approach to a caring, people-first culture, delivering through teamwork and acting with integrity.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer Service Experience is preferred.
- Comfortable Using Computer or Tablet is preferred.
- Access Control/Badge Experience is preferred.
- Alarm Panel Experience is preferred.
- Guard Card/License is preferred.
Responsibilities
- Provide customer service to tenants, employees, contractors, and visitors at the front desk by following Allied Universal post orders, site-specific policies, and security-related procedures.
- Control access to the property by verifying identification, issuing visitor passes, managing keys and/or access credentials, and directing guests to appropriate locations.
- Monitor building systems such as lobby cameras, alarms, and visitor management tools, and report unusual activity and/or maintenance concerns per site procedures.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to site contacts and/or emergency services when required.
- Complete shift logs and required documentation, communicate handoff information to oncoming personnel, and assist with administrative tasks such as tenant requests and delivery coordination.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
