Security Officer Concierge Customer Service

Allied Universal • Tampa, FL

2d • Onsite

About The Position

As a Security Officer Camera Monitoring in Tampa, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Security Officer in a commercial real estate setting, you will monitor and patrol office and retail areas, maintain a visible presence to help deter incidents, and support a welcoming environment for tenants, visitors, and vendors. You will provide exceptional customer service, communicate clearly, and assist with security-related concerns while representing Allied Universal’s agile, reliable, innovative, caring, teamwork-driven, and integrity-focused values.

Requirements

• A guard card or license is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and/or clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial office and retail property.
• Monitor access points, common areas, and building activity; verify visitor and vendor access in accordance with site procedures.
• Respond to incidents, tenant concerns, and critical situations in a calm, problem-solving manner; document and report activities according to site policies.
• Conduct regular and random patrols of office, retail, common, parking, and perimeter areas to help identify and report unusual conditions or policy concerns.
• Maintain professional communication with property management, tenants, and emergency responders as needed.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED