Security Officer - Badge Technician

Allied Universal • Bothell, WA

3d • $28

About The Position

Allied Universal® is hiring a Badge Technician. The Badge Technician is primarily responsible for customer service support, facilities support, phone call service and trouble ticket resolution, and access management.
Pay Rate: USD $27.50/Hr.
Pre-Employment Requirements (Contractual):Valid Driver's License - AU Driver Policy Requirements (C123)
Schedule: 7 am to 3 pm.

Requirements

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Experience working with security access control as well as badging applications and/or software (e.g., Lenel)
• Effective oral and written communication skills
• Proficiency with Microsoft Office Applications
• Able to assess and evaluate situations effectively
• Identify critical issues quickly and accurately
• Research, investigate, compile information
• Write informatively, clearly, and accurately

Nice To Haves

• Prior military or civilian law enforcement experience
• College degree in Criminal Justice
• Experience in a security operations center, military Tactical Operations Center, or similar environment
• Supervisory experience, ideally in a security role
• Administrative or customer service experience

Responsibilities

• Assist customer employees and associates resolve their badging issues via phone, email, trouble ticketing, and in-person
• Process badges and maintain appropriate logs regarding the issuance, return and track all associated actions
• Monitor and regulate the daily activities to ensure compliance with site policies and procedures
• Retain and maintain all access control documents, as well as conduct audits on access control records
• Record and report any incidents to the Site Supervisor, Operations Manager, or Site Security Manager
• Acknowledge and share pass down information with officers on shift
• Make emergency notifications as necessary pursuant to site Post Orders

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED