Security Officer Associate

HealthPartnersBloomington, MN
Onsite

About The Position

HealthPartners is looking to hire a Security Associate Officer – to join our – team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: The Security Associate provides a welcoming, customer focused presence at facility entrances and public areas. This role is responsible for weapon screening, access control, lobby management, and supporting routine security operations. Security Associates proactively identify disruptions, provide directions and assistance, and collaborate with Security Officers during emergencies. This position emphasizes professionalism, strong communication, and consistent demonstration of HealthPartners values of excellence, integrity, compassion, and partnership. s. This position will respond to a wide variety of routine public service and emergency support calls requiring various problem solving techniques, judgment, verbal de-escalation and appropriate use of force. This position requires the ability to independently manage work, completing the duties outlined in this job description and other duties as assigned.

Requirements

  • FBI/BCA background check required upon hire. Approval for continued employment is dependent on this background result.
  • Valid, unrestricted driver's license.
  • Minimum high school graduate or equivalent.
  • Minimum of one (1) year of experience in customer service, patient care, guest services, mental health care, or any role requiring de-escalation, OR One (1) year of post-secondary education.

Nice To Haves

  • Previous law enforcement or public safety experience.
  • Previous customer service.
  • Military experience as applicable.
  • Strong leadership and interpersonal skills required.
  • Strong time management and organizational skills required.

Responsibilities

  • Provide a welcoming, customer focused presence at facility entrances and public areas.
  • Perform weapon screening and access control.
  • Manage lobby areas.
  • Support routine security operations.
  • Proactively identify disruptions, provide directions and assistance.
  • Collaborate with Security Officers during emergencies.
  • Respond to a wide variety of routine public service and emergency support calls requiring various problem solving techniques, judgment, verbal de-escalation and appropriate use of force.
  • Independently manage work and complete assigned duties.
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